Frequently Asked Questions

It depends on the process. CNC machined parts start at 1 pc, sheet metal at 10 pcs, forged parts at 50 pcs, brass fittings at 100 pcs and stock fasteners at 1,000 pcs per size. Custom items with tooling are quoted separately. Tell us your trial quantity — we usually accommodate a first batch below the standard MOQ.

Within 24 working hours for a complete RFQ (drawing, material, quantity, finish). Complex assemblies or parts requiring tooling may take 48 hours. Including quantity bands such as 100 / 500 / 2,000 pcs lets us show the price breaks in one reply.

A PDF drawing with dimensions and tolerances plus a 3D model in STEP or IGES is ideal. We also accept DWG, DXF, SolidWorks files, and — for replacement parts — a physical sample or clear photos with key measurements. See the RFQ checklist.

Yes. We recommend a first-article sample with a dimensional inspection report for any new part. Sample lead time is typically 5–10 days for machined parts and 20–30 days where casting or forging tooling is required.

Standard terms are 30% deposit with the order and 70% against the bill of lading copy, by T/T. For small trial orders we accept full prepayment. L/C at sight is available for larger contracts. Terms are confirmed in the proforma invoice.

EXW, FOB, CIF and DDP are all supported. FOB is the most common for container shipments; DDP is available for smaller parcels where you want a landed price. Our Incoterms 2020 guide explains where cost and risk transfer.

Parts are individually protected where surface finish or threads require it, packed in export cartons, then palletised and stretch-wrapped for sea freight. Cartons are labelled with part number, quantity and lot number, and the packing list mirrors the commercial invoice.

Yes. OEM / ODM orders can carry your logo, part marking and carton artwork. Send the artwork and any barcode or labelling requirements with the RFQ; private-label packaging may carry a minimum quantity.

Yes. We sign mutual non-disclosure agreements before receiving confidential files, and drawings are shared internally only with the engineering and production staff assigned to the project. Tell us if a part is subject to export-control or ITAR-type restrictions.

We can issue dimensional and first-article inspection reports, EN 10204 3.1 material certificates, hardness and tensile test results, coating and salt-spray reports, RoHS declarations and PPAP submissions on request. Ask for the current certificate scans with your quotation — availability must be confirmed against your specific order.

Yes. Nominate your inspection company in the RFQ and we will coordinate the visit with the production and shipping schedule, and provide the drawing set and inspection records.

CNC prototypes 5–10 days, production 7–15 days; sheet metal 10–20 days; stock fasteners 7–10 days; castings and forgings 20–35 days including tooling and heat treatment. Shipping time depends on the destination and the chosen Incoterm.